OzHelp now offering 24/7 phone support for building, construction, transport and logistics industries

Posted 18th May 2022 in Sector update

OzHelp Foundation, in partnership with the Trauma Centre Australia, has recently announced the expansion of their phone services to provide 24/7 support to workers and their families in the building and construction, and transport and logistics industries.

This includes OzHelp’s 1300 number (1300 694 357), a dedicated support line for building and construction workers and their families, and the Health in Gear phone line (1800 464 327), created to support transport and logistics workers and their families. The phone lines are staffed by trained professionals who are available to provide tailored counselling and support to workers in these high-risk industries when they need it most.

OzHelp is a leading provider of workplace wellbeing programs specialising in mental health and suicide prevention. Building and construction, and road transport and logistics are some of the largest male dominated industries, with men making up 87.3% and 97%, respectively. Research shows that men working in these occupations are known to have higher rates of suicide and lower rates of help-seeking. Therefore, having support options that are easily accessible and available at any time is critical.

OzHelp’s Clinical Director, Emily Brown commented, “For workers in these high-risk, hard to reach industries, often the early hours of the morning can be most critical. As a leading suicide prevention organisation, it is important that we can offer tailored support options with trained professionals who understand the unique challenges these workers and their families are facing at any time.”

The partnership will also see the Trauma Centre Australia assist OzHelp’s customers with critical incident response in the workplace nationally, to ensure that critical incident support measures are in place.

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